Our Privacy Policy

Our Privacy Policy: Safeguarding Your Information

 

Privacy Notice: Respecting your privacy is of utmost importance to us.

 

We collect data from you solely for the purpose of optimising our online services and for administrative use.

 

When is your data collected?

 

• When you register as a member.

• When you purchase a day pass to access our facility.

• When our staff captures photos/videos for content purposes, always with your prior consent.

 

What information do we collect?

 

• General information about you (name, date of birth, address).

• Payment details for membership (please note that credit/debit card details are not stored on our web server).

• Membership details.

 

Securing your personal information: We ensure that all information collected from you is stored securely and retained for as long as necessary.

 

Cookies: Please note that we do use cookies on our website.

 

Third-Party: We do not share any member data with external organisations or third parties.

 

Consent

 

• All members have the right to withdraw their consent for data collection.

• Every member has the right to inquire about the data we hold and its disposal once it is no longer required.

 

We will notify our members of any changes to our privacy policy through our website.

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Cancellation Policy

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To cancel your membership, you must directly contact our team. By signing up for our services, you commit to the terms of the membership. If the cancellation process is not followed, you may be subject to an additional month's payment. A notice period of 3 days is required. Please note that we do not offer refunds.